Welcome to Krystal Gourmet! By using our platform, you agree to comply with and be bound by the
following terms and conditions. Please read them carefully before placing an order or using our
services.
1. Introduction
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These Terms & Conditions govern your use of the Krystal Gourmet website and app.
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By accessing or using the platform, you acknowledge that you have read, understood, and
agree to be bound by these terms.
2. User Accounts
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Users must create an account to place orders.
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Ensure your account information is accurate and updated.
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You are responsible for maintaining the confidentiality of your login credentials and
for all activities under your account.
3. Ordering Policy
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Orders placed through the platform must be collected from the designated counters within
the stated time.
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Krystal Gourmet is not responsible for delays caused by the user failing to collect the order
on time.
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Prices and availability of items are subject to change without notice.
4. Payment Policy
- Payments must be made at the time of order placement via accepted payment
methods.
- Krystal Gourmet is not responsible for payment failures due to technical issues
or insufficient funds.
- All payments are subject to applicable taxes as per government regulations.
5. Cancellation Policy
- Orders can only be canceled before preparation begins. Once preparation
starts, cancellations are not allowed.
- Refunds for eligible cancellations will be processed as per our Refund
Policy.
6. Prohibited Activities
By using our platform, you agree not to:
- Misuse or disrupt the services.
- Provide false information or impersonate another user.
- Engage in any activity that violates laws or infringes on the rights of
others.
7. Limitation of Liability
- Krystal Gourmet is not liable for any indirect, incidental, or consequential
damages arising from the use of the platform.
- We are not responsible for external factors such as counter delays or
unavailability of specific items.
8. Intellectual Property
- All content, trademarks, and intellectual property on the platform are
owned by Krystal Gourmet or its licensors.
- Users are prohibited from reproducing, distributing, or using any content
without prior written permission.
9. Amendments
- Krystal Gourmet reserves the right to modify these Terms & Conditions at any
time.
- Continued use of the platform after changes indicates acceptance of the
revised terms.
10. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us
at:
